Return an eligible order within 30 days of delivery and we cover the return postage. Some items cannot be returned — sale and clearance items, gift cards, downloadable products, personal care items — so please check the returns policy before ordering.

All orders are carefully packed in protective packaging to ensure they arrive in perfect condition. You will receive a tracking number by email once your order ships.

Contact our support team with your order number and a photo of the item. We will arrange a replacement or a refund.